For all partners

General change in payment processing at Cyborg DMP GmbH

Cyborg DMP GmbH is constantly striving to optimize its business processes.

Of course, this also includes payment processing for the usual reliable settlement of our partners’ invoices.

Due to the fact that the payment volume, in particular with regard to our international business relationships, which sometimes involve extremely different tax and other formal requirements in the various countries and, as a result, involve a great deal of work in accounting, the Metrophon Music Group, the parent company of Cyborg DMP GmbH has now installed a new payment process across the group.

From now on, there will only be one payment run for all partners per month. This is triggered in such a way that partners (regardless of whether there are holidays or weekends in between) have their entire bills paid in such a way that the receipt of money is credited to their accounts by the 16th of each month at the latest.

For this reason, we would like to point out that invoices that we receive after the 10th of a month may no longer be included in the payment run of the current month.

We therefore generally recommend our partners to issue their invoices in such a way that they are received by us and can be processed before the 10th of the month.

The following is also particularly important: Invoices that are not sent by post but by email must always be sent to our Accounting & Payment Team (accounting@cyborg-dmp.com). For invoices that are sent to other email addresses, we cannot guarantee that they will also be processed. This change will come into effect on December 1st, 2021.

We hope and are also convinced that this payment regulation guarantees a simplification of the payment process for everyone involved and thank all partners for their cooperation and help with this optimization.